---
title: "Product Guide for Control Accounts"
slug: "account-control-manager"
description: "Learn how to update your account profile information and manage Channel and Sub-Accounts using the WACM Control Accounts product guide."
tags: ["manage Channel Accounts", "manage Control Accounts", "manage Sub-Accounts", "update account profile"]
updated: 2026-06-22T14:16:06Z
published: 2026-06-25T12:21:33Z
canonical: "docs.wasabi.com/account-control-manager"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.wasabi.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Product Guide for Control Accounts

The *Product Guide* for Control Accounts provides instructions for updating account profile information and centrally managing Channel Accounts and Sub-Accounts in a multi-tiered environment.

## Tier 1 - Control Accounts (Enterprise Governance Parent)

A Control Account is a Tier 1 enterprise governance account within the WACM hierarchy, designed for centralized governance and oversight. It serves as the parent account in the enterprise hierarchy and directly manages Sub-Accounts (end customers / linked accounts).

Unlike a Channel Account, which is used in a Tier 2 partner Reseller or MSP model to manage customer accounts, a Control Account is typically used for internal organizational structures such as departments or business units.

In the Control Account model:

- The Control Account enforces governance policies and manages role-based access.
- Sub-Accounts operate beneath it and generate storage usage.
- There are no intermediary partner tiers unless combined with a Channel Account.

## Getting Started

For quick start information, see [*Getting Started With Wasabi Account Control Manager (WACM)*](https://docs.wasabi.com/docs/getting-started-with-wasabi-account-control-manager-wacm).

## Technical Support

The Wasabi website has the latest product information, including tools to review system status, download software updates, and review support plans. For additional technical support, use this email address to contact a Wasabi Customer Support representative: [support@wasabi.com](mailto:support@wasabi.com)

## Related

- [My Profile: Managing in Control Accounts](/profiles-1.md)
- [Product Guide for Sub-Accounts](/sub-accounts.md)
- [Invoices and Billing in WACM](/invoices.md)