Error message when sharing Wasabi-hosted public assets on Facebook
    • 18 Jun 2024
    • 1 Minute to read
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    Error message when sharing Wasabi-hosted public assets on Facebook

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    Article summary

    With S3-style storage services (such as AWS S3 and Wasabi), it is possible to mark files for public access, which enables files to be accessed through a publicly-reachable URL. These URLs can be shared through social media sites, including Facebook. Facebook examines all URLs from a security perspective and Wasabi has received reports from some customers indicating that they get one of the following Facebook error messages.

     

    Wasabi is working with Facebook to determine why they feel this error message is necessary when sharing URLs associated with files stored in Wasabi.

    The general method to troubleshoot these problems is to use the Facebook sharing debug tool  (https://developers.facebook.com/tools/debug/sharing/) and enter your URL. Wasabi encourages you to use this tool to ensure that you isolate any issues that relate to your URL, including letting Facebook know about the issue and soliciting their help if needed.

    As soon as we have an update from Facebook, we will post a note on our Knowledge Base. Until then, it is safe to share the URL anyway, as Facebook does allow you to do this when you see the error message.

    Note: Wasabi has changed its default policy of allowing the ability to set public use of an object or bucket by default for paid accounts. By default, public use of a bucket, folder, or file is allowed only by certain paid (not trial) accounts. Please see Change in Ability to configure PUBLIC Access to objects and buckets for more details.