--- title: "Exporting a Debug File" slug: "exporting-a-debug-file" description: "Export debug information that you can download and email it to Wasabi support. " tags: ["Account Settings", "Download Debug Info", "Settings"] updated: 2026-01-09T15:44:03Z published: 2026-01-09T15:44:03Z canonical: "docs.wasabi.com/exporting-a-debug-file" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.wasabi.com/llms.txt > Use this file to discover all available pages before exploring further. # Export Debug File ## Exporting a Debug File To facilitate customer support and more effectively service you, a Wasabi Support technician may request that you download and email a debug file to help Wasabi Support. To do so: 1. Click **Settings** on the Wasabi menu. Or, open the account sign-in ![](https://cdn.document360.io/bef0a1ea-7768-4d5a-b520-c4fe2f7fafad/Images/Documentation/image-1697644604764.png) drop-down and click **Settings**. 2. Select **Export Debug File**.![](https://cdn.document360.io/bef0a1ea-7768-4d5a-b520-c4fe2f7fafad/Images/Documentation/image-1748904257717.png) 3. Click **Download Debug Info**. A message indicates that the file is downloading: The downloaded will be named **wasabi-support-config-[date].json.** You can email it to [Wasabi Support](mailto:support@wasabi.com) when requested. ## Related - [Settings for Wasabi Console](/your-profile-and-settings.md)