FAQs and Troubleshooting for Dell ObjectScale

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This article provides FAQs for Wasabi and Dell ObjectScale Hybrid Cloud Object Storage.

General Overview

Q1. What is Wasabi with Dell ObjectScale?

Wasabi with Dell ObjectScale combines Wasabi’s hot cloud storage service with Dell’s ObjectScale software and hardware. This joint offering delivers enterprise-grade hybrid cloud object storage, giving customers a seamless way to extend their Dell on-premises storage to the cloud. It provides secure, scalable, and cost-efficient storage for workloads like backup, archive, AI/ML, analytics, and media production.

Features & Benefits

Q2. How is Wasabi with Dell ObjectScale different from standard Wasabi Hot Cloud Storage?

While both are S3-compatible, ObjectScale provides Dell customers with:

  • Integration with Dell ECS, ObjectScale, and PowerScale

  • Enterprise-focused SKUs with regional availability (US and UK initially)

  • Minimum commitment of 25 TB

  • Full S3 feature compatibility (e.g., Object Lock, Versioning, Lifecycle Policies, Tagging)

  • Wasabi Premium Support included

Standard Wasabi Hot Cloud Storage, on the other hand, offers broader region availability (15+ regions), free egress and API requests, and tools like Wasabi Account Control Manager (WACM).

Q3. What are the key benefits of this solution?

  • Lower cost: Up to 80% less than AWS S3, with no egress fees and free API requests

  • Enterprise durability & security: 99.99% availability and 11x9s durability with data immutability and encryption

  • Performance: Faster uploads/downloads than competitors, with private network options

  • Easy scaling: Start with 25 TB, with multiple capacity tiers and flexible 1–5 year terms

  • Dell ecosystem integration: Seamlessly extends ECS, ObjectScale, and PowerScale

Availability and Pricing

Q4. Where is Wasabi with Dell ObjectScale available?

  • United States (Manassas, VA) – Available

  • United Kingdom (London) – Available

Q5. What is the pricing model?

  • Wasabi with Dell ObjectScale is offered as Reserved Capacity Storage

  • Minimum purchase is 25 TB with a 1-year term

  • Premium Support is required

Use Cases

Q6. What are the best use cases for Wasabi with Dell ObjectScale?

  • Backup and archive – Long-term retention and secondary/tertiary data

  • Video and surveillance – Cost-effective cloud storage for video

  • Media & entertainment – Ingest, editing, VFX, AI, and content

  • Healthcare – PACS, VNA, EMR, and AI/ML

  • Public sector (SLED) – Secure, compliant storage

Management and Support

Q7. How do customers manage storage?

Currently, there is no separate customer UI. Management is done via ObjectScale S3 APIs. Partners and MSPs can use automated reporting to track usage by bucket. Usage reports can be scheduled daily, weekly, or monthly.

Q8. Who provides support?

  • Technical issues – Wasabi

  • Billing/account questions – Dell Sales Representatives or Dell

  • Joint customers benefit from integrated Wasabi and Dell

Contracts and Renewals

Q9. Do contracts auto-renew?

No. Customers must purchase a renewal before their contract ends to avoid service disruption.

Q10. Do customers receive usage notifications?

Yes. Utilization alerts are sent at 75%, 90%, and 100% capacity used.

Trials and Proof of Concept

Q11. Is there a trial or proof-of-concept option?

Yes. For qualified opportunities over 1 PB, Wasabi with Dell ObjectScale offers a Proof of Concept (POC)

  • Contact dell@wasabi.com for more information

Product Portfolio

Q12. Which Wasabi products are available with Dell ObjectScale?

  • Wasabi with Dell ObjectScale (Object Storage)

  • Wasabi Cloud NAS with Dell

  • Wasabi Surveillance Cloud with Dell

  • Wasabi Cloud Sync