---
title: "Managing Sub-Accounts in Wasabi App for Acronis"
slug: "managing-sub-accounts-in-wasabi-cyberapp"
updated: 2026-06-08T20:49:30Z
published: 2026-06-08T20:49:30Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.wasabi.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Managing Sub-Accounts in Wasabi App for Acronis

To manage sub-accounts in the Wasabi App:

1. Navigate to the **Sub-accounts tab** of the Wasabi App.
2. Select the desired sub-account. Click **Details**.

#### Account Information

The Account Information section of the Sub-accounts Details displays the following details:

- **Account number:** Account number of the sub-account.
- **Control Account:** Account number of the control account.
- **Account E-mail:** Email address associated with the sub-account.
- **Creation Time:** Sub-Account creation time.

![](https://cdn.document360.io/bef0a1ea-7768-4d5a-b520-c4fe2f7fafad/Images/Documentation/Step%201(7).png)

## Sub-Account Buckets

The Sub-account Buckets section lists the buckets under the sub-account and the following bucket details:

- Bucket
- Region
- Active Storage (TB)
- Deleted Storage (TB)
- Active Objects
- Deleted Objects

![](https://cdn.document360.io/bef0a1ea-7768-4d5a-b520-c4fe2f7fafad/Images/Documentation/Step%202(6).png)

## Changing Sub-Account Details

To make changes to the account, click **Edit**.

![](https://cdn.document360.io/bef0a1ea-7768-4d5a-b520-c4fe2f7fafad/Images/Documentation/Step%203(6).png)

For paid sub-accounts, the following options are provided:

- Change the email address of the sub-account
- Send password reset email

![](https://cdn.document360.io/bef0a1ea-7768-4d5a-b520-c4fe2f7fafad/Images/Documentation/Step%204(7).png)

For trial accounts, the Sub-account details dialog box includes an extra section for Trial Details. It shows the trial status, expiration date, and the Trial Quota in GB.

![](https://cdn.document360.io/bef0a1ea-7768-4d5a-b520-c4fe2f7fafad/Images/Documentation/Step%205(6).png)

In addition to changing the email address, the trial accounts have options to extend the trial expiration date and increase the trial quota.

![](https://cdn.document360.io/bef0a1ea-7768-4d5a-b520-c4fe2f7fafad/Images/Documentation/Step%206(1).png)

The trial accounts can be converted to paid accounts using the **Convert to paid** option.

![](https://cdn.document360.io/bef0a1ea-7768-4d5a-b520-c4fe2f7fafad/Images/Documentation/Step%207.png)

## Suspending and Restoring Sub-Accounts

Sub-accounts can be suspended if necessary. Only sub-accounts not linked to an Acronis tenant are eligible for suspension.

![](https://cdn.document360.io/bef0a1ea-7768-4d5a-b520-c4fe2f7fafad/Images/Documentation/Step%208.png)

For sub-accounts that are mapped to an Acronis tenant, the Suspend button is disabled. The mapping needs to be removed in order to suspend the account.

![](https://cdn.document360.io/bef0a1ea-7768-4d5a-b520-c4fe2f7fafad/Images/Documentation/Step%209.png)

The Control account will continue to accrue charges for this sub-account. This operation does not affect the data stored in the account, but rather the access to the data.

To restore a suspended account, click **Restore**.

![](https://cdn.document360.io/bef0a1ea-7768-4d5a-b520-c4fe2f7fafad/Images/Documentation/Step%2010.png)

## Deleting Sub-Accounts

The delete option is unavailable by default. To delete a sub-account, it must first be suspended. The delete option will then appear 24 hours after suspension.

![](https://cdn.document360.io/bef0a1ea-7768-4d5a-b520-c4fe2f7fafad/Images/Documentation/delete.png)