Tier 2 - MSP Accounts (Channel Partners)
A Managed Service Provider (MSP) Account is a Tier 2 Channel Account managed by a Tier 1 Distributor Account.
MSP Accounts enable:
Creation and management of customer (linked) accounts
Delegated administrative access to customer environments
Centralized visibility across managed tenants
Role-based access control for service teams
This model supports both operational management and resale.