Pay-Go Delinquency Timing

As a Pay-Go customer, you may want to understand the timing and actions associated with your invoices so that you can manage payments effectively and avoid account suspension.

Days	Description	Account Access
0-3	Payment Attempts Attempts are made for payment. Emails are sent indicating each charge attempt and notifying you that suspension is pending. Your account is not pending deletion.	Fully active
4-30	Pending Suspension Account Status: Overdue Attempts are made for payment on Days 12 and 25. Emails are sent on Days 12 and 25, alerting you that your account will be suspended on [invoice due date + 60 days].	Fully active
31-60	Partial Suspension Account Status: Delinquent Emails are sent indicating your account status has changed to delinquent. You cannot upload more data to your account.	Active, but uploads are blocked
61-89	Suspension Invoice Account Status: Final Notice Emails are sent indicating your account will be deleted on [invoice date + 90 days]. Your account is set as inactive. All invoicing is stopped until the account is reactivated.	No access
90	Pending Deletion Account Status: Final Notice An email is sent alerting you that your account will be deleted. Account deletion is pending based on nonpayment of the invoice specified in the email.	No access
90+	Deletion Account Status Final Notice Your account has been deleted.	No access (deleted)