---
title: "4—Resetting the Password of a Custom Cloud Console Member"
slug: "resetting-the-password-of-a-custom-cloud-console-member"
updated: 2026-04-14T13:35:34Z
published: 2026-04-14T13:35:34Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.wasabi.com/llms.txt
> Use this file to discover all available pages before exploring further.

# 3—Resetting the Password of a Custom Cloud Console Member

## Objectives

- 1—Enable Custom Cloud Console.****
- 2—Create a sub-account and add a member or onboard an existing sub-account.
- **3—Reset a Password.**
- 4—Manage region availability.

The Custom Cloud Console does not send emails to members and requires all password resets to be handled by:

- The WACM control account administrator, or
- A sub-account member administrator in your Custom Cloud Console

To reset the password as a WACM user:

1. Log in to [Wasabi Account Control Manager (WACM)](https://wacm.wasabisys.com/). The sub-accounts page is displayed.
2. From the list of sub-accounts, select the existing sub-account of the member for whom you want to reset the password.

![](https://cdn.document360.io/bef0a1ea-7768-4d5a-b520-c4fe2f7fafad/Images/Documentation/image-1738348418234.png)

The Usage page is displayed.
3. Click the **Members** tab. A list of members is displayed.

![](https://cdn.document360.io/bef0a1ea-7768-4d5a-b520-c4fe2f7fafad/Images/Documentation/image-1738348710632.png)
4. Select the member for whom you want to reset the password.

![](https://cdn.document360.io/bef0a1ea-7768-4d5a-b520-c4fe2f7fafad/Images/Documentation/image-1738348868014.png)

The Member information page is displayed.

![](https://cdn.document360.io/bef0a1ea-7768-4d5a-b520-c4fe2f7fafad/Images/Documentation/image-1738349032059.png)
5. Scroll down to the **Security**section.

![](https://cdn.document360.io/bef0a1ea-7768-4d5a-b520-c4fe2f7fafad/Images/Documentation/image-1738349562463.png)
6. Enter and confirm a new password**.**

![](https://cdn.document360.io/bef0a1ea-7768-4d5a-b520-c4fe2f7fafad/Images/Documentation/image-1719413755906.png)
7. Click **Update Password**.

## Objectives Met!

- 1—Enable Custom Cloud Console.
- 2—Create a sub-account and add a member or onboard an existing sub-account.
- 3—Reset a password.
- [4—Manage region availability.](https://docs.wasabi.com/docs/managing-region-availability-using-wacm-and-custom-cloud-console)
