---
title: "Users: Managing in Channel Accounts"
slug: "sub-account-users-managing-in-control-accounts-for-channel-accounts"
updated: 2026-09-02T17:28:21Z
published: 2026-09-02T17:28:21Z
canonical: "docs.wasabi.com/sub-account-users-managing-in-control-accounts-for-channel-accounts"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.wasabi.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Users: Managing in Channel Accounts

Channel Accounts enable you to grant WACM access to additional users, who can create and oversee a subset of sub-accounts. Channel Accounts have access only to the sub-accounts they create or are assigned to.

In the Navigation bar, select the **Accounts** tab and select **Channel Accounts**. The Channel Accounts page is displayed.

Select a Channel Account from the list to access the Users module.

![](https://cdn.document360.io/bef0a1ea-7768-4d5a-b520-c4fe2f7fafad/Images/Documentation/image-0CM7MWMD.png)

The Account page is displayed by default. Click the **Users** tab.

![](https://cdn.document360.io/bef0a1ea-7768-4d5a-b520-c4fe2f7fafad/Images/Documentation/image-EAKDCIBK.png)

### Details and Metrics

- Name—The user’s name associated with the account.
- Email—The email used for the account.
- Roles—The role assigned to the user.
- Sign Up Date—The date the user profile was created.
- Last Login—The last time the user logged in.
- MFA (multi-factor authentication)—The MFA status active ![](https://cdn.document360.io/bef0a1ea-7768-4d5a-b520-c4fe2f7fafad/Images/Documentation/image-1701125781357.png) icon, if enabled.
- SSO (Single Sign On)—The SSO status is Yes if enabled.
- Language—The language selected by the user.
- Status—The user status: Active, Deactivated, Locked, or Pending.
- Kebab menu—Select an option on a user account.

### Manage User Access

You can manage a user’s access from the User menu icon, which, when selected, lets you perform actions on the selected user account. Actions available from the menu will depend on the user’s settings.

![](https://cdn.document360.io/bef0a1ea-7768-4d5a-b520-c4fe2f7fafad/Images/Documentation/image-LQ5YUBBM.png)

You can perform the following actions depending on the user status:

- View User—Provides user information, contact, and security information.
- Deactivate User—Deactivates the selected user.
- Send Password Reset—Sends a password reset to the user.
- Resend Verification Email—Resends the verification email after it has expired.
- Disable MFA—Disables MFA for the selected user.
- Delete User—Deletes the selected user.

## Create a New User

For information on creating a user from the Create button, see [Creating a User](https://docs.wasabi.com/docs/creating-a-user-in-wacm).

## User Information Settings

Select a user from the list to view their information.

When you select a user from the list on the Users page, the user’s information and user role is displayed. From this page, you can update the name and email fields and change the user role.

> Be sure to click **Update** (in the upper-right corner) to apply any changes made on this page.

![](https://cdn.document360.io/bef0a1ea-7768-4d5a-b520-c4fe2f7fafad/Images/Documentation/image-OWCPHM52.png)

### Notifications

You can enable notifications for Account Quota Alerts and daily reports. Notifications will be sent to your user email. Enable Sub-Account Deletion when Delay Delete is configured.

![](https://cdn.document360.io/bef0a1ea-7768-4d5a-b520-c4fe2f7fafad/Images/Documentation/image-9ITX30TD.png)

### WACM Connect API Key

The WACM Connect API lets you access WACM data for automation and can be rotated or deleted as needed for security purposes. To generate an API key for WACM Connect, click **Generate New API Key**.

![](https://cdn.document360.io/bef0a1ea-7768-4d5a-b520-c4fe2f7fafad/Images/Documentation/image-RGAFPSEU.png)

### Contact Information

Provides editable fields for the user’s contact details, including the email address and other associated contact information.

![](https://cdn.document360.io/bef0a1ea-7768-4d5a-b520-c4fe2f7fafad/Images/Documentation/image-1UMCR5GQ.png)

### Security Information

Manage password settings, including resets. Create a new security password and click **Update Password**.

![](https://cdn.document360.io/bef0a1ea-7768-4d5a-b520-c4fe2f7fafad/Images/Documentation/image-VZTFQTGK.png)