User Statuses in Wasabi Account Control Manager
    • 31 Oct 2024
    • 1 Minute to read
    • PDF

    User Statuses in Wasabi Account Control Manager

    • PDF

    Article summary

    What are the User Statuses in WACM?

    Wasabi Account Control Manager has different User Statuses based on the state of the user.

    For Custom Cloud Console you can view a member’s status from the Settings page when you click the Members tab. Reinstate a suspended member by selecting the member from the members’ list and clicking Reinstate on the member’s page.

    See below to learn about the types of User Statuses and their meaning.

    Active - An "Active" user is in good standing with full access to the Wasabi Account Control Manager.

    Deactivated - A "Deactivated" user can not access the Wasabi Account Control Manager. Their account has been deactivated by an Account Admin or the Wasabi Staff.

    Suspended - A "Suspended" user temporarily cannot access the Wasabi Account Control Manager for one hour after three failed login attempts. After one hour, they can attempt to log in again up to five times, at which time an Account Admin must "Reinstate" the user manually.

    Locked - A "Locked" user is permanently restricted from accessing Wasabi Account Control Manager and requires an Account Admin to "Reinstate" the user.

    Note: Need help reinstating a Suspended or Locked user? Learn more about Reinstating WACM Users.