What happens when I transition from a free trial user to a paid subscriber?
    • 14 Dec 2023
    • 1 Minute to read
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    What happens when I transition from a free trial user to a paid subscriber?

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    Article summary

    When you transition from a free trial user to a paid subscriber, the trial period ends and any billable usage will be charged according to Wasabi's standard pricing policy. This applies regardless of when you change from trial to paid in the 30 day period.

    For example, if you sign up for a free trial on January 1st and after doing some initial testing, you decide to become a paid subscriber on January 3rd, the free trial period ends and usage charges commence. 

    If you have any active storage in your account at the time you transition from free trial to paid subscriber, the usage charges for this storage will commence on the day you become a paid subscriber. In addition, if you have any deleted storage or egress usage during the trial period, those usage metrics are automatically reset to zero once you become a paid subscriber. Lastly, all active storage and storage buckets that you have in your trial account at the time you transition to a paid subscriber will be retained.   

    In summary, you will never be charged for any type of usage during the trial period but that the trial period ends when you submit a credit card and become a paid subscriber.

    As part of the transition from free trial to paid subscriber, you will receive the following notifications:

    1. When you are in free trial mode and you submit a credit card, you will receive this confirmation on the Wasabi Management Console. 

    1. In addition to the above message, you will also receive an email per the sample below:

     

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