Export Debug File

  • Updated on Jun 25, 2024
  • Published on Oct 20, 2022
  • 1 minute(s) read
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Exporting a Debug File

To facilitate customer support and more effectively service you, a Wasabi Support technician may request that you download and email a debug file to help Wasabi Support. To do so:

  1. Click Settings on the Wasabi menu. Or, open the account sign-in drop-down and click Settings.
  2. Scroll down toward the bottom of the Setting panel, where you will see:

  3. Click Download Debug Info. A message indicates that the file is downloading:

The downloaded will be named wasabi-support-config-[date].json. You can email it to support@wasabi.com when requested.