Wasabi Cloud NAS Logs
    • 15 Nov 2023
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    Wasabi Cloud NAS Logs

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    Article Summary

    WCN logs three types of events:

    Information Logs — logs information about successfully performed operation.

    Warning Logs — logs an unsuccessful attempt to perform an operation.

    Error Logs — logs failure to perform an operation.

    Unlike warning messages, which signify a temporary problem, error messages notify you that WCN has reached its threshold of scheduled attempts to accomplish the operation. To make WCN attempt to accomplish such operations anew, you must restart the computer running WCN.

    Information Logs

    Information Log MessageDescription
    Source <source path> connected to <bucket type> bucket.WCN uccessfully connected the specified source to its bucket.
    Replication bucket for source <source path> is online now.This is displayed after an unsuccessful attempt(s) to connect the specified source to the bucket, once the bucket is accessible to WCN and it can perform data management operations on it.
    File <path to file on source> is successfully replicated on the bucket.The specified file has been successfully replicated on the bucket by the automatic or manual Data Replication mechanism.
    Replication of file <path to file on source> has been aborted due to requested write access to it.The replication of the specified file has been aborted because a user or application opened it on the source. If the file has been scheduled for automatic Data Replication, once it is no longer in use, it will be queued for replication anew.
    File <path to file on source> is replaced with a stub file on the source.The specified replicated file has been successfully replaced by a nearline file on the source by the automatic or manual Space Reclaiming mechanism.
    File <path to file on source> <process name> is successfully retrieved on the source.The specified nearline file on the source has been successfully retrieved from the bucket. If the nearline file has been retrieved manually through the shell extension, the process name is “user operation.” If the nearline file has been retrieved by attempting to open it on the source, the message displays the name of the process.

    Warning Logs

    Warning Log MessageDescription
    Source <path to source> failed to connect to <bucket type> bucket.The bucket of the specified source is currently inaccessible. The reason for the problem may be a lost connection or changed credentials for access to the bucket. WCN attempts to connect to the bucket and displays an error message if it fails to do so within a specified time period.
    Replication bucket for source <path to source> is not accessible.The specified source has been disconnected from its bucket, because it is currently inaccessible. The reason for the problem may be lost a connection or changed credentials for access to the bucket. WCN attempts to reconnect to the bucket and displays an error message if it fails to do so within a specified time period.
    Replication of file <path to file on source> failed.A WCN attempt failed to replicate the specified file to the bucket. The reason for the failed operation may be temporary inaccessibility of the bucket, for example. The message is displayed until the operation succeeds or until WCN reaches the maximum number of attempts in which case it displays an error message.
    Replacing file <path to file on source> with a stub file on the source failed.A WCN attempt failed to automatically reclaim space on the source by replacing the specified file with a nearline file. The message is displayed until the operation succeeds or until WCN reaches the maximum number of attempts in which case it displays an error message.
    Adding file <file name> failed.A WCN attempt failed to synchronize the contents of two sources through a common bucket by creating a nearline file in the source of one computer upon receiving notification for replicated file from another computer. The reason for the failed operation may be temporary inaccessibility of the bucket, for example. The message is displayed until the operation succeeds or until WCN reaches the maximum number of attempts in which case it displays an error message.
    Removing file <file name> failed.A WCN attempt failed to synchronize the contents of two sources through a common bucket by removing a nearline file in the source of one computer upon receiving notification for removed file from another computer. The reason for the failed operation may be temporary inaccessibility of the bucket, for example. The message is displayed until the operation succeeds or until WCN reaches the maximum number of attempts in which case it displays an error message.
    Renaming file <current file name> to <updated file name> failed.A WCN attempt failed to synchronize the contents of two sources through a common bucket by renaming a nearline file in the source of one computer upon receiving notification for file rename on another computer. The reason for the failed operation may be temporary inaccessibility of the bucket, for example. The message is displayed until the operation succeeds or until WCN reaches the maximum number of attempts in which case it displays an error message.
    Failed to parse sync notification <notification ID>.A WCN attempt failed to parse a notification for updated contents on one computer when synchronizing it with the contents of another computer through a common bucket (Active Sync). The message is displayed until the operation succeeds or until WCN reaches the maximum number of attempts in which case it displays an error message.
    Failed to process notification <notification ID>.A WCN attempt failed to process a notification for updated contents on one computer when synchronizing it with the contents of another computer through a common bucket (Active Sync). The message is displayed until the operation succeeds or until WCN reaches the maximum number of attempts in which case it displays an error message.

    Error Logs

    Error Log MessageDescription
    Source location is missing. Volume with guid <volume GUID> is not mounted.WCN failed to load a source because the GUID of the volume on which it is stored does not match the GUID of any volume accessible to WCN.
    Source location <path to source> is missing.WCN managed to load the volume on which the specified source is stored, but failed to load the source itself because the path to it has changed (a folder is renamed, for example) or is missing (the folder added as a source has been deleted).
    Source <path to source> cannot be loaded.WCN failed to load a source because its file system is not supported. For example, a Wasabi Store-managed volume added as a source is now mounted as a Wasabi Client.
    Replication of file <path to file on source> failed.All attempts to replicate the specified file on the bucket have failed, for example, because the bucket is inaccessible. To let WCN attempt to replicate the file again, you must restart WCN.
    Retrieving file <path to file on source> <process name> from the bucket failed.All attempts to retrieve the specified file from the bucket have failed because, for example, the bucket is inaccessible. To let WCN attempt to retrieve the file again, you must restart WCN.



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