You should have received a Welcome email (titled “Your Wasabi With Dell ObjectScale Account is Activated”) from your Wasabi representative. This email includes two important pieces of information required for installation:
Access and secret keys
Service URL
Note
If you are working with one of the following applications, you will need to configure the service URL within that application:
Wasabi Cloud NAS (WCN)
Wasabi Surveillance Cloud (WSC)
Wasabi Cloud Sync Manager (WCSM)
When installing one of the above, be sure to enter the service URL that was provided in your Welcome email.
Refer to the Dell ECS Data Access Guide for more information.
Usage Notifications
Utilization alerts are sent to customers at 75%, 90%, and 100% capacity used.
Technical Support
Joint customers benefit from integrated Wasabi and Dell support.
The Wasabi website has the latest product information, including tools to review system status, download software updates, and review support plans. For additional technical support, use this email address to contact a Wasabi Customer Support representative: support@wasabi.com
For billing/account questions, contact your Dell Sales representatives or Dell Support.