How can I export a copy of my configuration in a debug file?
    • 14 Dec 2023
    • 1 Minute to read
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    How can I export a copy of my configuration in a debug file?

    • PDF

    Article summary

    To facilitate customer support and more effectively service you, a Wasabi support technician may request that you download and email a debug file to help Wasabi Support.

    To do so:

    Go to the Wasabi Console and select the Settings tab on the left. 

    In the lower right, Click the Download Debug Info button:

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    A message indicates that the file is being prepared. 

    Export Debug File

    Download and email this file when contacting support@wasabi.com to help us service you more effectively.

    Preparing your configuration for export. Please note that this can take a while

    You will be prompted to save the file (wasabi-support-config-.json

    The file will contain:

    • a list of your Access Keys for the root user and your sub-accounts (just the Access Key, NOT the Secret Key)

    • A list of your Buckets and their settings. 

    • A list of your groups and their settings. 

    • A list of your policies.

    • A list of your roles.

    • A list of your sub-accounts.

    If asked, you can email this file to support@wasabi.com

    Documentation for this is located here


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