Managing Sub-Accounts in Wasabi App for Acronis
    • 16 Aug 2024
    • 1 Minute to read
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    Managing Sub-Accounts in Wasabi App for Acronis

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    Article summary

    To manage sub-accounts in the Wasabi App:

    1. Navigate to the Sub-accounts tab of the Wasabi App. 
    2. Select the desired sub-account. Click Details

    Account Information

    The Account Information section of the Sub-accounts Details displays the following details.

    • Account number: Account number of the sub-account.
    • Control Account: Account number of the control account.
    • Account E-mail: Email address associated with the sub-account.
    • Creation Time: Sub-Account creation time.

    Sub-Account Buckets

    The Sub-account Buckets section lists the buckets under the sub-account and the following bucket details.

    • Bucket
    • Region
    • Active Storage (TB)
    • Deleted Storage (TB)
    • Active Objects
    • Deleted Objects


    Changing Sub-Account Details

    To make changes to the account, click Edit


    For paid sub-accounts, the following options are provided.

    • Change the email address of the sub-account
    • Send password reset email 


    For trial accounts, the Sub-account details dialog box has an additional section for Trial Details.  It displays the trial status, expiration date of the trial, and the Trial Quota in GB.


    In addition to changing the email address, the trial accounts have options to extend trial expiration date and increase the trial quota.


    The trial accounts can be converted to paid accounts using the Convert to paid option.

    Suspending and Restoring Sub-Accounts

    Sub-accounts can be suspended, if needed. Only sub-accounts that are not mapped to an Acronis tenant can be suspended.


    For sub-accounts that are mapped to an Acronis tenant, the Suspend button is disabled. The mapping needs to be removed in order to suspend the account. 

    The Control account will continue to accrue charges for this sub-account. The data stored in the account is not affected by this operation, but rather the access to the data.

    To restore a suspended account, click Restore


    Deleting Sub-Accounts

    The Delete option is not available by default. To delete a sub-account, the account must be suspended first. The delete option will appear 24 hours after the suspension.