Managing Sub-Accounts in Wasabi App for Acronis

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To manage sub-accounts in the Wasabi App:

  1. Navigate to the Sub-accounts tab of the Wasabi App. 
  2. Select the desired sub-account. Click Details

Account Information

The Account Information section of the Sub-accounts Details displays the following details:

  • Account number: Account number of the sub-account.
  • Control Account: Account number of the control account.
  • Account E-mail: Email address associated with the sub-account.
  • Creation Time: Sub-Account creation time.

Sub-Account Buckets

The Sub-account Buckets section lists the buckets under the sub-account and the following bucket details:

  • Bucket
  • Region
  • Active Storage (TB)
  • Deleted Storage (TB)
  • Active Objects
  • Deleted Objects

Changing Sub-Account Details

To make changes to the account, click Edit

For paid sub-accounts, the following options are provided:

  • Change the email address of the sub-account
  • Send password reset email 

For trial accounts, the Sub-account details dialog box includes an extra section for Trial Details. It shows the trial status, expiration date, and the Trial Quota in GB. 

In addition to changing the email address, the trial accounts have options to extend the trial expiration date and increase the trial quota.

The trial accounts can be converted to paid accounts using the Convert to paid option.

Suspending and Restoring Sub-Accounts

Sub-accounts can be suspended if necessary. Only sub-accounts not linked to an Acronis tenant are eligible for suspension.

For sub-accounts that are mapped to an Acronis tenant, the Suspend button is disabled. The mapping needs to be removed in order to suspend the account. 

The Control account will continue to accrue charges for this sub-account. This operation does not affect the data stored in the account, but rather the access to the data.

To restore a suspended account, click Restore

Deleting Sub-Accounts

The delete option is unavailable by default. To delete a sub-account, it must first be suspended. The delete option will then appear 24 hours after suspension.