The information in this article is subject to change, and exceptions may apply.
As a Pay-Go customer, you may want to understand the typical timing and actions associated with your invoices so that you can manage payments effectively and avoid account suspension.
Day
Description
0
Immediate
An email is sent notifying you of payment failure, providing time to update your payment method in the Billing portal.
Failed Payment Retries
Wasabi may automatically retry to process your credit card within a few days.
Emails are sent indicating each charge attempt.
1-30
Warning Period
Attempts are made for payment.
Emails are sent as reminders that you have an outstanding balance.
Services usually remain active.
31+
Suspension Risk
Emails are sent indicating your account status has changed to delinquent.
There is a potential risk of account suspension if payment is not settled.
Termination
An email is sent alerting you that if your account remains delinquent, resources may be terminated after a period of time.
Data may not be recoverable after account termination.