The Account module in Sub-Accounts lets you manage account settings in one place. Here, you can update account information and storage quotas, maintain accurate contact and business details, and control user access. Regularly reviewing and managing these settings ensures smooth operations, secure access, and consistent account data across your organization.
When you sign in to WACM, you are presented with a list of Sub-Accounts. Select the Sub-Account to manage from the list.
The Usage page is displayed by default. Select the Account tab to display the Sub-Account settings page.
Account Settings
From the Account page, you can manage the following account information:
Account Overview—Update the account name and select a different Channel Account. You can also delete the Channel Account by clicking the X symbol.
Sub-Account Tracking— section, you can view the storage usage and change the Storage Quota.
Contact Information—Add or change the address, phone, contact, or billing email.
Business Information—Add or change business and tax information and website.
Sub-Account Information—Manage the password, email, and access key, and suspend or delete the account.
Account Overview
The Account Overview section provides essential details about the account, including its name, status, partner type, and account type. In this section, you can update the account name and choose a different Channel Account. You can also delete the Channel Account by clicking the X symbol.
Sub-Account Tracking
The Sub-Account Tracking section displays storage usage relative to the assigned quota. In this section, you can change the quota type and the storage quota.
Quota Type
The Quota Type field indicates:
Hard Quota—Enforces the storage quota limit and prevents further use once the limit is reached or exceeded. A block will be placed on all future uploads to that account, causing any uploads in progress or those scheduled to be uploaded to fail. The storage quota must be increased or the limit removed to lift the block.
Soft Quota—Does not enforce storage quota limits. It triggers a notification when the storage quota limit is reached or exceeded.
Storage Quota
The Storage Quota field indicates the amount of storage purchased or allocated for this Sub-Account. This option can be updated at any time. However, it is not accessible to Sub-Accounts in the trial phase (On Trial).
Contact Information
The Contact Information section provides editable fields for contact and billing details for this account, including address, phone numbers, and email addresses.
Business Information
The Business Information section provides editable fields for billing and tax identifiers for this account, including business number, tax ID, fiscal number, VAT number, and website URL.
Sub-Account Information
The Sub-Account Information section provides key details and settings for this Sub-Account, including account identifiers, ownership, and security settings. Additional access settings are available from the Manage Sub-Account drop-down menu.
Manage Sub-Account Settings
The Manage Sub-Account drop-down menu allows you to manage Sub-Account access and lifecycle settings, including updating credentials, modifying account details, resetting access keys, and suspending, restoring, or deleting the account.
You can manage the following options:
Change Password
Change Account Email
Reset Access Key
Reset MFA
Suspend Account
Request Delete