If you do not receive the Wasabi system-generated email you are expecting, check your spam filters and/or 'junk' mail folder. To whitelist Wasabi-associated emails, this article provides information on how to safelist emails.
Wasabi uses leading a third-party email service provider (Mandrill Mailchimp) to deliver Wasabi system-generated emails. These emails are generated by the Wasabi service for trial invitations, password resets, payment-related issues, and so on. In a rare case, you may not receive one of these system-generated messages. This is generally because a spam filter caught the message, particularly if the spam filter previously caught emails from other companies. This Mailchimp Developer article offers more detail about our third-party provider spam filters.
