Resolving a Network Failure Problem Due to Firewall Issues at Comcast/Xfinity
Problem: I am a Comcast customer. When accessing the Wasabi Management Console, I can log in. But when attempting to access the buckets, the screen returns a “Network Failure” error, and I am unable to access any of my files.
Solution: This is specific to Comcast customers who are facing a “Network failure” and are unable to resolve the issue with the information above.
Check your xFi Advanced Security Firewall to see if these sites are blocked or blacklisted:
console.wasabisys.com
iam.wasabisys.com
billing.wasabisys.com
Wasabi service URL(s) you are using
You may want to disable this Firewall and then try accessing the website again. If you require further assistance with Comcast's advanced security settings, reach out to Comcast Technical Support.