Resolving a Network Failure Problem Due to Firewall Issues at Comcast/Xfinity?
Problem: I am a Comcast customer. When accessing the Wasabi Management Console, I can log in. But when attempting to access the buckets, the screen returns a “Network Failure” error, and I am unable to access any of my files.
Solution: This is specific to Comcast customers who are facing a “Network failure” and are unable to resolve the issue with the information above.
Check your xFi Advanced Security Firewall to see if these sites are blocked or blacklisted:
- console.wasabisys.com
- iam.wasabisys.com
- billing.wasabisys.com
- Wasabi service URL(s) you are using
You may want to disable this Firewall and then try accessing the website again.