Reviewing/Changing a User Profile and Role in Control Accounts

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User Profile and Role

A User represents an individual User identity within an Account. It is used to assign roles, permissions, and access.

The Users page provides a view of user accounts. From this page, users can view and manage their account information, update contact details, configure notification preferences, generate and manage API keys, and review security settings. Administrators can also manage user access and create new users from this page.

The Users page displays the following information for each user:

  • Name—The user’s name associated with the account.

  • Username—The unique name (single string) not associated with the user’s identity, used for the account.

  • Email—The email used for the account.

  • Roles—The role assigned to the user.

  • Sign Up Date—The date the user profile was created.

  • Last Login—The last time the user logged in.

  • MFA (multi-factor authentication)—The MFA status active icon, if enabled.

  • SSO (Single Sign On)—The SSO status is Yes if enabled.

  • Language—The language selected by the user.

  • Status—The user status: Active, Deactivated, Locked, or Pending.

Manage User Access

You can manage a user’s access from the User menu icon, which, when selected, allows you to perform actions on the selected user.

A Control Account Admin can perform the following actions on a user account:

  • View User—Provides user information, contact, and security information.

  • Deactivate User—Deactivates the selected user.

  • Send Password Reset—Sends a password reset to the user.

  • Resend Verification Email—Resends the verification email after it has expired.

  • Disable MFA—Disables MFA for the selected user.

  • Delete User—Deletes the selected user.

Create a New User

For information on creating a user from the Create link, see Creating a User in WACM.

User Information

Select a user from the list to view their information.

When you select a user from the list on the Users page, the user’s information and user role is displayed. From this page, you can update the name and email fields and change the user role.

Be sure to click Update (in the upper-right corner) to apply any changes made on this page.

Notifications

You can enable notifications for account quota alerts and daily reports. Define up to 3 utilization thresholds to activate email notifications when each threshold is reached. Notifications will be sent to your user email.

WACM Connect API Key

The WACM Connect API lets you access WACM data for automation and can be rotated or deleted as needed for security purposes.

Contact Information

Provides editable fields for the user’s contact details, including the email address and other associated contact information.

Security Information

Manage password settings, including resets.