Reviewing/Changing a User Profile and Role in Wasabi Account Control Manager

Reviewing a User Profile and Role

From the Users page, you can:

• Review a user's profile information
• Change a user role
• Enable notifications and daily reports
• Create a new user
• Manage a user account (view a user, deactivate a user, send a password reset or resend the verification email, or delete a user)

Selecting a User Profile

Select a user from the list to review and update a user's profile. You can update the following sections:

• User Information and Notifications
• WACM Connect API Key
• Contact Information
• Security Information

Updating Account, Contact, and Security Information

Enter information in these sections to personalize the account. The fields are self-explanatory.

Enabling Notifications

You can enable Notifications for account quota alerts and daily reports. Notifications will be sent to the user's email. 

Creating a New User

1. Click the Create button on the Users page. The Create New User page is displayed.

   

2. Provide the following information:
   • First Name
   • Last Name
   • Email address
   • Username
   • User role selected from the Role drop-down list
3. Click Create.
4. The new user added to the system will receive a Welcome email from Wasabi. The new user should click Verify your email address to activate the account. A password form will be sent after verifying your email. 
5. Enter and confirm your new password. Your password cannot contain personal information.
6. Sign in to WACM and, go to My Profile, click the Users tab. WACM displays the new user information on the Users page. For example:
   Repeat the steps above to create additional users.

Managing a User Account

An Admin user can perform the following actions on a user account from the 3-dot menu drop-down:

• View User — provides user information, contact, and security information
• Deactivate User — deactivates the selected user
• Send Password Reset — sends a password reset to the user
• Disable MFA — disable multi-factor authentication for the selected user
• Delete User — deletes the selected user

Changing a User's Role

An Admin user can change the role assigned to a user.

1. On the Users page, select the user. The user's page is displayed. 

   

2. Click the User Role drop-down and select a new role.

   

3. Click Update in the upper right. The following confirmation for the changed user role will be displayed. 

Deactivate or Activate a User

An Admin user can temporarily deactivate a user's access to the platform or reinstate access if it has been suspended.

1. On the Users page, click ⋮ at the right of the user's entry.
2. Click Deactivate User or Activate User, as appropriate.

   

   A message will prompt you to confirm that you want to deactivate (or activate) the user. For example:

3. Click Deactivate User.

Resetting a User Password

If a user's password has been lost, an Admin user can perform a password reset.

1. On the Users page, click ⋮ at the right of the user's entry.
2. Choose Send Password Reset. The user will receive an email notification indicating that a password reset has been requested. 

Deleting a User

An Admin user can remove user access from the platform.

1. On the Users page, click ⋮ at the right of the user's entry.
2. Click Delete User.

   

   A message will prompt you to confirm that you want to delete the user. 

3. Click Delete.