Reviewing/Changing a User Profile and Role in WACM

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Reviewing a User Profile and Role

From the Users page, you can:

  • Review a user's profile information

  • Change a user role

  • Enable notifications and daily reports

  • Create a new user

  • Manage a user account (view a user, deactivate a user, send a password reset, resend the verification email, or delete a user)

Selecting a User Profile

Select a user from the list to review and update a user's profile. You can update the following sections:

  • User Information and Notifications

  • WACM Connect API Key

  • Contact Information

  • Security Information

Updating Account, Contact, and Security Information

Enter information in these sections to personalize the account. The fields are self-explanatory.

Enabling Notifications

You can enable Notifications for account quota alerts and daily reports. Notifications will be sent to the user's email.

Creating a New User

  1. Click the Createbutton on the Users page. The Create New User page is displayed.

  2. Provide the following information:

    • First Name

    • Last Name

    • Email address

    • Username

    • User role selected from the Role drop-down list

  3. Click Create.

  4. The new user added to the system will receive a Welcome email from Wasabi. The new user should click Verify your email address to activate the account. A password form will be sent after verifying your email.

  5. Enter and confirm your new password. Your password cannot contain personal information.

  6. Sign in to WACM and go to My Profile, click the Users tab. WACM displays the new user information on the Users page. For example:

    Repeat the steps above to create additional users.

Managing a User Account

An Admin user can perform the following actions on a user account from the 3-dot menu drop-down:

  • View User—provides user information, contact, and security information

  • Deactivate User—deactivates the selected user

  • Send Password Reset—sends a password reset to the user

  • Resend Verification Email—resend the verification email after it has expired

  • Disable MFA—disable multi-factor authentication for the selected user

  • Delete User—deletes the selected user

Changing a User's Role

An Admin user can change the role assigned to a user.

  1. On the Userspage, select the user. The user's page is displayed.

  2. Click the User Roledrop-down and select a new role.

    The WACM platform allows you to create four types of Control Account user profiles with distinct roles:

    • Control Account Admin—The Admin role allows all actions within the platform. This role is ideal for the administrative user who manages the entire Wasabi cloud storage implementation, including Wasabi storage and WACM.

    • Control Account Staff—The Staff role allows all actions within the platform except creating new users. This role is ideal for an employee within the admin staff.

    • Control Account Staff (Lite)—The Staff Lite role allows all actions within the platform except creating new users and deleting a sub-account.

    • Control Account Viewer—A Viewer is a read-only privileged user. No information is hidden from a user with viewer privilege. This role is ideal for the finance or billing department, which requires access to utilization data, invoice data, and so on.

  3. Click Updatein the upper right. The following confirmation for the changed user role will be displayed.

Deactivate or Activate a User

An Admin user can temporarily deactivate a user's access to the platform or reinstate access if it has been suspended.

  1. On the Users page, click on the right of the user's entry.

  2. Click Deactivate User or Activate User, as appropriate.

    A message will prompt you to confirm that you want to deactivate (or activate) the user. For example:

  3. Click Deactivate User.

Resetting a User Password

If a user's password has been lost, an Admin user can perform a password reset.

  1. On the Users page, click on the right of the user's entry.

  2. Choose Send Password Reset.The user will receive an email notification indicating that a password reset has been requested.

Resending Verification Email

An Admin can resend a verification email to a user after the initial Welcome verification email expires, which occurs 24 hours after the user was created.

  1. On the Users page, click ⋮ at the right of the user's entry.

  2. Click Resend Verification Email.

Deleting a User

An Admin user can remove user access from the platform.

  1. On the Users page, click on the right of the user's entry.

  2. Click Delete User.

    A message will prompt you to confirm that you want to delete the user.

  3. Click Delete.