Reviewing/Changing a User Profile in Wasabi Account Control Manager

Reviewing a User Profile

Each user that you create has a profile. All WACM platform users (Admins, Staff, and Viewers) have access to personalize user profiles. 

By clicking the Users tab, you access the user profile. 

The Users Profile page shows a list of users.

Working from this list, you can:

• Create a new user
• View and update user profile information
• Deactivate or Activate a user
• Reset a user password
• Delete a user

Creating a New User

1. Click Create on the Users page. The Create New User page is displayed.

   

2. Provide the following information:
   • First Name
   • Last Name
   • Email address
   • Username
   • User role selected from the Role drop-down list
3. Click Create.
4. The new user added to the system will receive a Welcome email from Wasabi. The new user should click Verify your email address to activate the account. A password form will be sent after verifying your email. 
5. Enter and confirm your new password. Your password cannot contain personal information.
6. Sign in to WACM and go to My Profile, click the Users tab. WACM displays the new user information on the Users page. For example:
   Repeat the steps above to create additional users.

Reviewing and Updating User Profile Information

An Admin user can view the information set about a user.

1. On the Users page, click ⋮ at the right of the user's entry.  
2. Click View User.

   

   The user's general, contact, notifications for account quota alerts and daily reports, WACM Connect API key, and security information is displayed. For example: 

Changing a User's Role

An Admin user can change the role assigned to a user.

1. On the Users page, select the user. The user's page is displayed. 

   

2. Click the User Role drop-down and select a new role.

   

3. Click Update in the upper right. The following confirmation for the changed user role will be displayed. 

Deactivate or Activate a User

An Admin user can temporarily deactivate a user's access to the platform or reinstate access if it has been suspended.

1. On the Users page, click ⋮ at the right of the user's entry.
2. Click Deactivate User or Activate User, as appropriate.

   

   A message will prompt you to confirm that you want to deactivate (or activate) the user. For example:

3. Click Deactivate User.

Resetting a User Password

If a user's password has been lost, an Admin user can perform a password reset.

1. On the Users page, click ⋮ at the right of the user's entry.
2. Select Send Password Reset.

   

The user will receive an email notification indicating that a password reset was requested and steps to reset the password.

Deleting a User

An Admin user can remove user access from the platform.

1. On the Users page, click ⋮ at the right of the user's entry.
2. Click Delete User.

   

   A message will prompt you to confirm that you want to delete the user. 

3. Click Delete.