Sub-Accounts (End-Customer / Linked Accounts) are the operational accounts within a WACM hierarchy where storage resources are created and consumed. As child accounts, Sub-Accounts sit beneath either a Control Account (enterprise model) or a Channel Account (partner model). Sub-Accounts remain logically isolated from one another while enabling centralized oversight from their parent account.
With Control Accounts
When linked to a Control Account, Sub-Accounts typically represent departments or business units and inherit governance policies and administrative oversight from the parent.
The Control Account can:
Create and organize Sub-Accounts
Assign and manage user roles and permissions
Apply governance policies across Sub-Accounts
Monitor usage and activity across all Sub-Accounts
Maintain centralized oversight and reporting
The Sub-Accounts can:
Generate storage usage
Contain buckets, users, and data
Operate independently from one another
This model enables centralized control while maintaining separation between operational environments.
With Channel Accounts
When linked to a Channel Account, Sub-Accounts typically represent end customers. The Channel Account provisions, manages, and monitors these accounts, with usage and billing data rolling up for aggregated visibility.
The Channel Account can:
Create and organize Sub-Accounts
Delegate access to internal users
Monitor usage across all Sub-Accounts
Provide support and administration (especially in MSP scenarios)
The Sub-Accounts can:
Generate storage usage
Contain buckets, users, and policies
Remain isolated from sibling Sub-Accounts
This interaction model allows partners to scale across multiple customers while maintaining segmentation and centralized oversight.