Upgrading to a Paid Plan

You can establish a paid account either when you sign up for a Trial or later through the Billing portal in the Wasabi Management Console. The Billing portal provides options to manage your billing settings and preferences.

Payment Methods

You can opt to pay as you go (Pay-Go) or select a reserved capacity storage (RCS) option. Information about Wasabi’s pricing and policies is provided at the Wasabi website: wasabi.com/pricing

You can upgrade to:

• A Pay-Go plan through the Billing portal. Wasabi’s Pay-Go model is a monthly payment plan with no fees for egress or API requests. Pay-Go includes a basic support plan. Review Pricing FAQs for Wasabi’s Pay as You Go Pricing Model for more information.

• An RCS plan by reaching out to Wasabi Sales. The RCS model offers greater discounts for term and capacity. There are no fees for egress or API requests. RCS includes a premium support plan. Review Reserve Capacity Pricing FAQ for more information.

The following sections describe how to purchase Wasabi during your trial period or through the Billing portal.

When you transition from a free trial user to a paid subscriber, the trial period ends, and any billable usage will be charged according to Wasabi's standard pricing policy. This applies regardless of when you change from trial to paid in the 30-day period. For example, if you sign up for a free trial on January 1 and, after doing some initial testing, you decide to become a paid subscriber on January 3, the free trial period ends, and usage charges commence. 

If you have any active storage in your account at the time you transition from free trial to paid subscriber, the usage charges for this storage will commence on the day you become a paid subscriber. In addition, if you have any deleted storage or egress usage during the trial period, those usage metrics are automatically reset to zero once you become a paid subscriber. All active storage and storage buckets that you have in your trial account at the time you transition to a paid subscriber will be retained.

In summary, you will never be charged for any type of usage during the trial period, but the trial period ends when you submit a credit card and become a paid subscriber.

Purchasing During Trial Sign-Up

After you sign up for a Trial, a message thanks you for creating your Wasabi account and explains your purchasing choices when you are ready to buy.

To purchase Wasabi during sign-up:

1. Click Ready to Purchase? Click Here to Check Out.

2. Continue by following the instructions in Adding a Payment Method (below).

You can purchase Wasabi at any time later during the Trial period, as described in the following section.

Purchasing During Your Trial Period

A countdown message indicates how much longer your Trial account will be active:

To purchase Wasabi during the Trial period:

1. Click Upgrade Now in the red Trial countdown box.
   Or:
   Click the Billing option on the Wasabi menu.
   Or:
   Open the account sign-in drop-down and click Billing.

2. Continue by following the instructions in Adding a Payment Method (below).

Adding a Payment Method

1. The Upgrade to a Paid Account screen is displayed when you are upgrading from a Trial to a paid account. (Pricing information will appear to the right of this panel.)

   

   Enter your billing (credit or debit card) details. Note that most fields are required.

   When you enter your billing address, you will first search for a known address. After you press Enter for the search, confirm that your address is entered correctly in each field (Address, City, and so on).

2. Click Add Payment Method.

3. A message for your consent to auto-renew is displayed. After reviewing the auto-renew information, click to check the consent box.

   

4. Click Upgrade.

5. A message thanking you for upgrading is displayed. Review this message and click Acknowledge

6. The Tax Registration screen is displayed if you are registering from any country other than the United States or Japan. Select the appropriate option and click Save.

   

   If you indicate that you are registered for VAT/CST or other indirect tax, enter the Country of Registration and Tax Registration Number. For example:

   

   Click Save.

7. The Tax Exemption screen is displayed if you are registering from the United States or Canada. Select the appropriate option and click Save.

   

   If you indicate that your organization is tax exempt, upload your exemption certificate file:

   

   Click Save.

8. You can add premium support. Click your option.

The Billing portal is displayed, where you can review your billing information. For example:

To go to the main Wasabi Management Console, click Back to Console in the upper left of this screen.

Managing Billing

You can manage your billing preferences and settings through the Billing portal:

1. Click Billing on the main Wasabi menu.
   Or:
   Open the account sign-in drop-down and click Billing.

2. Three tabs are available on the Billing portal screen: Billing Overview, Payment Settings, and Billing Preferences. Each tab is described in Billing for Wasabi Hot Cloud Storage.