Channel Accounts in Wasabi Account Control Manager

Prev Next

The Channel Account feature allows you to easily onboard your partners so they can start selling through WACM underneath your control account.

A channel account is a WACM account that lives under a control account. The channel account sits between the control account and sub-accounts in the WACM hierarchy. You can look at these accounts as "mini control accounts" that you can provision out to additional users.

Overview

Channel Accounts are optional and offer third-party access to WACM. MSPs and resellers can streamline multi-tier management through the Channel Accounts feature. Channel Accounts are fully enabled, comprehensively managed accounts with consolidated billing data for all sub-accounts.

Channel Accounts allow you to provide access to additional users who can create and manage a subset of sub-accounts under your Control Account. Channel Accounts only have access to the sub-accounts they create or those assigned to them.

MSPs and Resellers can resell through the Channel Account under a single Wasabi contract.

Screen Shot 2023-11-01 at 7.47.18 PM.png

Channel Account Features

With a WACM Channel Account, you can:

  • Search and filter channel accounts
  • View data cards containing the number of paid channel accounts, on-trial accounts, average total storage, and total storage.
  • Select a specific date to view channel account utilization data
  • Export usage data to a selected file format

When you sign in to your Channel Account, the Sub-Accounts and Invoices tabs are displayed. 

Channel Account Details and Metrics

The following details and metrics are provided for each channel account:

  • Name — The name of the sub-account. This is based on the name you assign when filling out the Create Sub-Account form.
  • Account Email — The contact mail used for the sub-account.
  • Active Storage — The total amount of active storage.
  • Deleted Storage — The total amount of deleted storage. 
  • Storage Utilization — The percentage of storage used based on the configured purchased storage value. (Sub-Account Active + Deleted Storage) / Purchased Storage 
  • Creation Date — The date the sub-account was created.
  • Trial Expiration — The date the trial account will expire.
  • Status — Indicates the channel account status as Deleted, Denied, On Trial, Paid Account, Password Pending, or Suspended. If the account is On Trial, you will see a colored countdown. If the account is paid, this column entry will be green. If the account is deleted, this column entry will be pink.
  • Record Date — The date the sub-account was created.

Create a Channel Account

To create a new Channel Account, refer to the article Creating a Channel Account.

Data Cards

Channel Account Data Cards

The Channel Account data card provides a quick overview of an account's key values based on the date selected. 

The following key values are provided on the data card:

  • Paid Accounts — The number of paying sub-accounts, including suspended paid accounts. 
  • On-Trial — The number sub-accounts with a trial status, including suspended trial accounts.
  • Average Total Storage per Account — The average total storage per sub-account, both on-trial and paid.
  • Total Storage — The total storage of all active and deleted sub-accounts.

Channel Account Data Cards for Storage Quota

Channel Account Data Cards provide details about their Storage Quota.

  • Total Capacity The amount of Quota storage in TB assigned to the account.
  • Total Allocated Storage — The amount in TB the channel account has provisioned to its direct sub-accounts in the form of quotas.
  • Used Billable Storage The total billable storage consumed by all sub-accounts belonging to the channel account.
  • Remaining Capacity: Capacity Billable storage used for the channel account.

Searching and Filtering Channel Accounts

You can search and filter channel accounts.

  1. Enter the text to search in the Search box on the Channel Accounts page. The search takes place as you type.
  2. To further filter your search, select the Filter By drop-down and choose Status

Single-Day Date Picker

The Single-Day Date Picker allows Control Account and Governance Account users to select a specific date to view sub-account utilization data from the main Sub-Account tab and on an individual Sub-Account's bucket tab. Governance Account users can access the Single-Day Date Picker on the Control Account tab to view Sub-Account storage per Control Account.

Exporting Data

To export usage data:

  1. Click the Export button when it is available (usually in conjunction with a search or filter): 
  2. Select the export file format CSV, JSON, or Excel.

  3. Click Export.