Trial Data Limit
A Wasabi free trial account has a storage limit of 1 TB.
The 1 TB storage limit applies to the sum of active and deleted storage. This means that even if you delete some of the active storage to get under 1 TB, you may still be constrained by the "active + deleted" storage limit. If this 1 TB limit impedes your testing of the Wasabi service, contact Wasabi Support.
If You Become a Paid Subscriber
If you submit a credit card to become a paid subscriber, the trial limit is immediately removed.
When a Trial Account Reaches the 1 TB Data Limit
When the system detects that you reached the 1 TB storage limit, the resulting behavior depends on how you are using Wasabi.
If you are using the Wasabi Management Console (user interface), you will no longer be able to load new storage through the Console.
If you are loading new storage through a third-party storage client that accesses Wasabi via the S3 API, the API will return the appropriate error message to the client. The behavior of the storage application will vary. Some clients will report this error to you (the end user), others will just error out without any details, and yet others will keep trying with the hope that the error will resolve. Contact your storage application vendor for specific information about storage application behavior.
Trial Expiration
At Wasabi, we strive to address all of your cloud storage needs.
If you experienced a technical problem, allow us to address it by contacting Wasabi Support.
If you have a sales/pricing-related issue, contact Wasabi Sales.
If you start a free Wasabi trial and decide not to become a paid subscriber, the free trial expiration process will occur as follows:
When | What Occurs | More Detail |
|---|---|---|
Seven (7) days before the end of the trial | Your trial account expires soon | You will receive an email indicating that your trial account is about to expire. |
On the expiration date | Your trial account expires | You will receive an email indicating that your trial account has expired and is inactive. If you do not become a paid subscriber at that time, you will not be allowed to store new files. However, you will be able to access your existing files. |
61 days after the trial expiration date | Your trial account is inactive | You will receive an email indicating that your trial account is inactive and file deletion is pending. You will no longer be able to access your files. However, you can access the Wasabi Management Console to enter credit card information if you want to subscribe. |
88 days after the trial expiration date | Your trial account is pending deletion | You will receive an email indicating that your trial account is pending deletion. Your account and files will be deleted in 3 days unless Wasabi receives notification from you. |
91 days after the trial expiration date | Your account is deleted | You will receive an email indicating that your trial account and files were deleted. |
Deleting Your Trial Account
Once you delete your account, all of the storage in your account is DELETED and cannot be accessed by you or recovered by Wasabi.
If you decide not to become a paid Wasabi subscriber and you do not want the emails described above, you can delete your Wasabi trial account using the procedure described in Deleting an Account.
For your account security, Wasabi requests that you delete your account (and not ask Wasabi Support to delete it for you). If you forgot your Wasabi password, you can reset it by following the instructions for Resetting the Account Password.