Delete Account

  • Updated on Dec 2, 2025
  • Published on Oct 20, 2022
  • 2 minute(s) read
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Wasabi strives to address all of your cloud storage needs. If you want to delete your Wasabi account due to a technical problem, please give us the opportunity to address your issue by contacting Wasabi Support. Or contact Wasabi Sales if you have an issue related to sales or pricing. To delete your account without contacting Wasabi, you can do so from the Wasabi Management Console as described below. For your account security, we request that you delete your account (and not ask Wasabi Support to do so).

You can delete the account only if you are a trial user or the Root user of a paid subscription. When deleting an account, you will need:

  • Your Wasabi password. If you have forgotten your password, refer to Resetting the Account Password.
  • Your MFA code if you have multi-factor authentication enabled.
Delete an account with caution. Deleting an account affects you and any sub-users under your Root account. This action permanently and immediately deletes your account, any sub-users associated with your root account, and all of your objects, buckets, and data. You will not be able to access your stored data, and Wasabi will not be able to recover it.
If you are a Wasabi partner and you want to delete a Control Account, you must first delete all Sub-Accounts (active or suspended) associated with the Control Account.
You cannot delete an account that has buckets with the object lock feature enabled. To delete the account, you must first delete those buckets.
If you are a paid subscriber and you delete your account, the final charge for your Wasabi service usage will be applied within 24 hours. For example, if you delete your account one (1) day into a 30-day Wasabi billing cycle, you will be charged only for one day of usage. If the amount of Wasabi usage is less than $.50, no charge will be applied.
When you delete your account, Wasabi will not charge you for any future charges, such as the charges associated with our 90-day minimum storage policy. If you are a paid subscriber and you delete your account, you will be charged a pro-rated portion of the 1 TB monthly minimum. For example, if you delete 15 days into the billing cycle, you will be charged for 50% of the usage for that month.

Deleting an Account

  1. Click Settings on the Wasabi menu. Or, open the account sign-in drop-down and click Settings.

  2. Select Delete Account.

  3. Click the red Delete Account button.
  4. A panel will request information to confirm the account deletion:

  5. Enter your numeric 12-digit account ID. You can find this ID at the top of your profile. For example:

    You can clickto copy this number to the clipboard and then paste it into the Delete Account panel.

  6. Enter your account password and select the reason for deleting the account.
  7. If you have multi-factor authentication (MFA) enabled, you will see a field to enter the MFA Code.
  8. Optionally, you can enter an additional comment.
  9. Optionally, check the option to discontinue Wasabi emails.
  10. WITH CAUTION, click Delete Account. The account is deleted, and the Wasabi Sign In panel is displayed.
You will see this message if you attempt to delete a Control Account that has associated Sub-Accounts (active or suspended).
Delete the Sub-Accounts and repeat the instructions above. Or, contact Wasabi Support.